Never miss another service call.
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Solutions
Your AI answering service that books and dispatches
24/7 Answering Service
Inbound Voice AI
Every call answered on the first ring—day, night, weekends, holidays. Your AI receptionist captures caller details, validates service areas, triages emergencies to your on-call tech, and books appointments directly on your dispatch board.Every call answered 24/7. Captures details, triages emergencies, and books jobs on your dispatch board.
Proactive Outreach
Outbound Voice AI
Reduce no-shows with automated appointment confirmations. Follow up on unsold estimates before they go cold. Send seasonal maintenance reminders that fill your shoulder-season board. Collect reviews while the experience is fresh.Appointment confirmations, estimate follow-ups, seasonal reminders, and review collection—on autopilot.
Your Existing Stack
Software Integration
Jobs created directly in ServiceTitan, Housecall Pro, or Jobber—no double entry, no sticky notes. Customer records matched or created automatically. Your AI agent works inside the tools your team already uses every day.Jobs created directly in ServiceTitan, Housecall Pro, or Jobber. Zero double entry.
The problem
Where your revenue is leaking
Every missed call goes to your competitor.
When a homeowner calls and gets voicemail, they don't wait—they call the next contractor on Google. Most callers won't leave a message. That's revenue walking straight to the company that picks up first.Homeowners don't leave voicemail. They call the next contractor on Google.
After-hours emergencies hit voicemail.
No heat at midnight. Burst pipe on a Sunday. Power out during a storm. These are your highest-ticket calls—and they're landing on voicemail because nobody's staffed. Your on-call tech never gets the message in time.Your highest-ticket calls—no heat, burst pipes, power out—land on voicemail after hours.
Your CSRs are buried in routine calls.
Service area questions. Hours of operation. Pricing ballparks. Your dispatchers and CSRs spend half their day on calls that don't need a human. Meanwhile, real dispatch decisions and complex bookings pile up.Dispatchers spend half their day on FAQ calls instead of routing jobs and managing the board.
You're paying for leads you never answer.
LSAs, Google Ads, SEO—you're spending real money to make the phone ring. But when those leads call during peak hours, lunch breaks, or after 5 PM, nobody picks up. Your cost per acquisition skyrockets while your close rate drops.You spend on Google Ads and LSAs, but nobody picks up during peak hours or after 5 PM.
How it works
Live in days, not months
Listen
We learn how your shop runsWe learn how your shop runs
We audit your call flow, understand your service offerings, and map your dispatch process. What are your service areas? How do you triage emergencies? What does your CSR script look like? We document the real workflow—not the idealized version—before we configure anything.We audit your call flow, service areas, and dispatch process before configuring anything.
Configure
Built around your business rulesBuilt around your business rules
Your AI voice agent gets trained on your services, pricing, availability windows, and emergency protocols. We configure integrations with your field service software so jobs land directly on the board. Every detail—from service area ZIP codes to after-hours on-call routing—is dialed in.Your AI agent learns your services, pricing, availability, and emergency protocols.
Launch
Live on your line, alongside your teamLive on your line
Your AI answering service goes live on your existing phone number. It runs alongside your team—handling overflow, after-hours, and routine calls so your CSRs can focus on dispatch and complex bookings. Callers experience a natural conversation, not a phone tree.Goes live on your number, handling overflow and after-hours alongside your team.
Optimize
Better every week, not just day oneBetter every week
We review transcripts, track booking rates, and fine-tune responses. When your services change, seasonal campaigns launch, or new edge cases surface, we update the agent. Ongoing monitoring ensures call quality stays high and your dispatch board stays full.Transcript reviews, booking rate tracking, and continuous fine-tuning as your business evolves.
Get started
Stop losing jobs to voicemail
Tell us about your business—how many trucks you run, what services you offer, and where calls are falling through the cracks. We'll show you exactly how it works.Tell us about your business and where calls are falling through the cracks.
Email us
support@reliablelabs.dev